Results-driven digital content and web operations professional with more than 20 years of experience managing enterprise websites, digital publishing workflows, and content optimization initiatives. Skilled in CMS administration, editorial governance, accessibility compliance, SEO strategy, and cross-functional collaboration across complex organizational environments.

Experienced in leading web content operations that improve user experience, maintain brand consistency, and support organizational goals through effective digital communication strategies. Strong background in website optimization, QA testing, analytics reporting, stakeholder coordination, and digital project management.

Technical expertise includes Modern Campus CMS, WordPress, SharePoint, HTML, CSS, Adobe Creative Suite, SiteImprove, Smartsheet, SEO optimization, and responsive web development.

Passionate about creating accessible, user-focused digital experiences that align technology, communication, and business objectives.

Manage and enhance digital content on the college website to create an engaging, user-friendly experience for students, faculty, and stakeholders. Implement website optimization strategies, including new digital tools, content updates, and user experience improvements that meet higher education standards. Edit and polish content from various contributors to ensure it is accurate, clear, consistent, and in line with branding and editorial guidelines. Conduct reviews to assess accessibility and compliance, ensuring standards are met. Work with different departments to coordinate digital campaigns, website updates, and content strategies. Track website performance and user engagement to find opportunities for improvement. Maintain quality standards through testing across different browsers and devices. Research new web technologies, user experience trends, and best practices in content strategy to support innovation efforts. Web Technologies HTML CSS PHP WordPress Front-End Development Back-End Development

Creative contributor and technical editor for an array of podcasts

Designed and maintained custom websites for various clients, delivering responsive and SEO-friendly solutions. Collaborated with clients to outline project goals, branding, technical needs, and budgets. Developed websites using HTML, CSS, PHP, and WordPress, ensuring modern design and functionality. Created mockups, logos, and graphics with Adobe Creative Suite. Implemented SEO strategies to enhance visibility and engagement. Conducted quality assurance testing and mobile optimization for consistent user experiences. Provided client training on website management and updates. Executed social media strategies to boost brand awareness. Researched and applied web development trends to improve client solutions.

Returned to college to pursue my degree in information systems, broadening my skills and knowledge in technology.

As the Executive Personal Assistant, I skillfully navigated the complex schedules of three senior executives while also attending to their personal needs, and I created several websites to enhance the company’s online presence.

Facilitated the transition of training into the digital realm for enhanced online learning experiences.

I assisted customers in upgrading from dial-up to DSL while taking on the role of team lead and overseeing the creation of an intranet page for my team.

I began my career in administration but swiftly transitioned into a programming role thanks to my technical skills, dedicating that period to debugging code for Y2K.